THE ROLE:

  • This position is responsible for all activities including confirming technical requirements and specifications, system integration, driving teams to deliver according to the program plan, proactively mitigating risks, and managing the overall solution design, testing, user training, deployment, post go-live support
  • Lead business design lead in managing full cycle of project or change request from business engagement, user requirement study and business support for development and testing, implementation and documentation.
  • Managing project progress and adapt work as required and ensuring projects meet deadlines and within budget
  • Managing the stakeholder from different department and different country within the organisation to ensure deliverable is being met
  • Optimising and improving processes and the overall approach where necessary

KEY RESPONSIBILITIES & ACCOUNTABILITIES

  • Work with business and group IT stakeholders to define solutions and implementation requirements
  • Prioritise requirements and define scope and dependencies to meet business needs and priorities in a timely manner given available resources
  • Manage, maintain and distribute standard project management deliverables for the successful system implementation, including implementation plan, project schedule, project budget and variances, issues and action items log, meeting minutes, technical risks assessment and contingencies
  • Lead technology solution vendor selection process and manage against deliverables (including SOWs, change management, approval of deliverables)
  • Partner with internal and external solution teams to deliver on time and with the quality required
  • Lead and drive the development of pilot and release strategy; plan and manage each release to ensure seamless and flawless go-live process
  • Work with business and relevant stakeholders to proactively manage requirements fit to decrease support requests in the future
  • Anticipate problems and complications, and formulate resolutions so as not to impede the progress of system implementation
  • Assume responsibility and drive ownership for issue resolution
  • Ensure all business systems, IT systems, partner platforms and networks are deployed in a timely manner and that the technical design accurately represents the requirements
  • Accountable for on-time solution delivery, quality and cost

SKILLSETS & EXPERIENCE

  • Minimum 7 years’ experience in programme management and technical solution management at a technology-oriented organisation
  • Demonstrated ability to manage geographically distributed teams in multi-vendor environments
  • Strong project management skills with the ability to work on and track multiple projects simultaneously
  • Demonstrated ability to think creatively and strategically when implementing solutions and solving problems
  • Excellent interpersonal skills and ability to communicate effectively with both technical and non-technical individuals
  • Development with Azure, ASP.NET & Microsoft SQL Server platform and hands-on IT Project Management experience
  • Must have detailed knowledge and experience in Software Development Lifecycle (i.e. Agile & Incremental).
  • Experience on developing cloud-aware application design will be advantage
  • Strong goals setting and task prioritization abilities
  • Must be able to work collaboratively with diverse groups & individuals
  • Ability to think outside of the box, offer fresh ideas with an appetite for exceeding expectations
  • Strong in communication/presentation, analytical & interpersonal skills.
  • Excellent team player and team builder
  • Good skills and knowledge leadership, facilitation, situational awareness, conflict resolution, continuous improvement
  • Good command of English (verbal and written).
  • PMP, PRINCE2 or Agile certified and able to communicate in Mandarin would be an added advantage.

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