• Support business processing and data management and ensure all job functions are carry out on timely manner.


  • Actively participate in daily system administration and data management operations, including data entry, analysis, preparation and troubleshooting
  • Participate in data acquisition and preparation, quality assurance, completeness, accuracy & consistency and delivery timeliness.
  • Process applications through client’s CRM system
  • Ensuring the completeness, accuracy and consistency of the data so that it meets the standards of quality expected for reporting and administration.
  • Provide analysis and insight to inform business strategy.
  • Synthesizing data and analysis into impactful, action-orientated reports for internal stakeholders conversationally and in formal presentation style
  • Work with team members to develop reports, tools to measure and report on business transformation activities
  • To generate reports for operational/ business needs
  • Accesses the company’s internal systems to obtain and extract information for various scheduled and special reports
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Able to spot trending and highlight issues immediately
  • To ensure all reports are completed for the day to prevent back log processing.
  • Provides back-up support to other group members in the performance of job duties as required.
  • Any ad-hoc duties assigned


  • Strong communication skills (verbal, written and interpretive)
  • Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amount of information with attention to detail and accuracy
  • Able to transform data into information in a report format
  • Proficient in MS word, excel, power point and outlook
  • Familiar with MS excel functions like pivot table, vlook up and basic formulas
  • To achieve KPIs set by the management


  • Strong functional use of Microsoft Office Excel, PowerPoint and Outlook
  • Good command in English both written and spoken.


  • Meticulous and attentive to details
  • Work well under pressure
  • Good team player
  • Pro-active
  • Ability to work smart and independently in a fast-paced environment, deadline-centric environment
  • Able to work with minimal supervision.
  • Adheres to PDPA and clean desk policy
  • No attendance and punctuality issues
  • Adaptable to fast-paced changes


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