JOB PURPOSE

• Support business processing and data management and ensure all job functions are carry out on timely manner.

KEY ROLES & RESPONSIBILITIES

• Actively participate in daily system administration and data management operations, including data entry, analysis, preparation and troubleshooting
• Participate in data acquisition and preparation, quality assurance, completeness, accuracy & consistency and delivery timeliness.
• Process applications through client’s CRM system
• Ensuring the completeness, accuracy and consistency of the data so that it meets the standards of quality expected for reporting and administration.
• Provide analysis and insight to inform business strategy.
• Synthesizing data and analysis into impactful, action-orientated reports for internal stakeholders conversationally and in formal presentation style
• Work with team members to develop reports, tools to measure and report on business transformation activities
• To generate reports for operational/ business needs
• Accesses the company’s internal systems to obtain and extract information for various scheduled and special reports
• Ability to communicate clearly and professionally, both verbally and in writing
• Able to spot trending and highlight issues immediately
• To ensure all reports are completed for the day to prevent back log processing.
• Provides back-up support to other group members in the performance of job duties as required.
• Any ad-hoc duties assigned

EDUCATION/QUALIFICATIONS

• Strong communication skills (verbal, written and interpretive)
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amount of information with attention to detail and accuracy
• Able to transform data into information in a report format
• Proficient in MS word, excel, power point and outlook
• Familiar with MS excel functions like pivot table, vlook up and basic formulas
• To achieve KPIs set by the management

KNOWLEDGE & SKILLS

• Strong functional use of Microsoft Office Excel, PowerPoint and Outlook
• Good command in English both written and spoken.

ANY OTHER ATTRIBUTES

• Meticulous and attentive to details
• Work well under pressure
• Good team player
• Pro-active
• Ability to work smart and independently in a fast-paced environment, deadline-centric environment
• Able to work with minimal supervision.
• Adheres to PDPA and clean desk policy
• No attendance and punctuality issues
• Adaptable to fast-paced changes