ABOUT THE ROLE

• Support business processes and data management, ensuring the timely completion of all job functions.

CORE RESPONSIBILITIES

• Actively engage in daily system administration and data management tasks, encompassing data entry, analysis, preparation, and troubleshooting.
• Participate in data acquisition and preparation, ensuring quality assurance, completeness, accuracy, consistency, and timely delivery.
• Process applications within the client’s CRM system, guaranteeing data integrity and efficient workflow.
• Assure data completeness, accuracy, and consistency to meet quality standards for reporting and administrative purposes.
• Provide insightful analysis to inform strategic business decisions.
• Condense data and analysis into impactful, action-oriented reports suitable for both informal discussions and formal presentations to internal stakeholders.
• Collaborate with team members to develop reporting tools that measure and report on business transformation activities.
• Generate reports to fulfill operational and business requirements.
• Access the company’s internal systems to retrieve and extract information for various scheduled and ad-hoc reports.
• Communicate clearly and professionally, both in written and verbal forms.
• Proficiently identify trends and promptly flag issues.
• Ensure the timely completion of all reports to prevent backlog.
• Offer backup support to other team members as required for job duties.
• Undertake any ad-hoc tasks as assigned.

WHO WE ARE LOOKING FOR

• Exceptional communication abilities, encompassing verbal, written, and interpretive skills.
• Profound analytical capabilities, demonstrating proficiency in gathering, organising, analysing, and distributing substantial volumes of information with meticulous attention to detail and accuracy.
• Skillful in converting data into informative, report-style content.
• Proficient in the use of Microsoft Word, Excel, PowerPoint, and Outlook.
• Familiar with advanced functions in Microsoft Excel, including pivot tables, VLOOKUP, and basic formulas.
• Proficient utilization of Microsoft Office applications, including Excel, PowerPoint, and Outlook for functional purposes.
• Proficient in both written and spoken English.
• Meticulous and thorough in handling details.
• Performs effectively under pressure.
• Good team player.
• Proactive and takes initiative.
• Proficient at working independently in a fast-paced, deadline-oriented setting.
• Requires minimal supervision.
• Adheres to PDPA regulations and maintains a clean desk policy.
• Demonstrates consistent punctuality and attendance.
• Quick to adapt to dynamic, fast-paced changes.

WHAT WE OFFER

• Remote work setup: 3 days remote, 2 days in the office.
• Flexible working hours*.
• What’s Up Wednesdays: COB at 1PM (local time) that acts as a mid-week circuit breaker.
• Annual Leave accrued yearly*.
• Birthday Leave allocation.
• Health Insurance.
• Dental & Optical Benefits.
• Open, Inclusive, and Collaborative Working Environment.