Career Opportunities

JOB PURPOSE

• Work closely with the Chief Executive Officer and the Country Head to ensure smooth and efficient management of all Service and Operations related areas. These include long term strategic plans, staff management, Salesforce planning, Client Relationships, New Business Development, Operations and Finance.
• Ensuring strict compliance to local regulatory and corporate practices and policies.

KEY ROLES & RESPONSIBILITIES

A. Lead, Coach, Develop & HR:

• As the General Manager, your main task is to lead, train and manage the entire head office operations of SalesWorks Malaysia, which comprises of multiple departments. You must be able to hire, coach, develop and in some instance motivate / inspire your staff towards operational excellence.

B. Strategy & Operations:

• As a leader, you will be required to regularly align strategies between our sales force and operations, adopt a very hands-on approach with day-to-day operations, be swift in your decision and actions while not sacrificing quality and standards.
• You will develop systems that improve work efficiency.
• You pay very close attention to detail and are comfortable working with deadlines and targets.
• You will also be required to prepare and analyse timely reports for management.

C. Client Relationships:

• Your ability to build and manage client relationships through regular interaction and feedback sessions with key clients will also be integral to the success of our operations in Hong Kong.

D. Financial Management & Budgeting:

• You will be working directly with the Country Head and regional finance on the financials for the Company including profitability, head office costs and procurement, return on investments for clients and for us.

E. Legal & Compliance:

• You will work with our legal team to ensure that all operations are compliant and in accordance to local regulatory and legal requirements. This includes all client contracts, all agreements, tax, employment & employee’s contracts.

F. Character:

• You are a firm leader – earning respect through your actions and results, not your title. Though people may see you as tough, you are sociable and approachable enough to discuss issues and resolve conflicts one-on-one.
• You are likeable, people enjoy your companion and overcoming challenges / solving problems is what keeps you going.

EDUCATION/QUALIFICATIONS

• Candidate must possess at least a Bachelor’s degree/Post Graduate Degree in Management, Marketing or business-related discipline.
• Minimum of 8 years working experience.

KNOWLEDGE & SKILLS

• Exposure to sales, marketing, business development, operational and servicing areas with hands on experience in managing teams, and in senior management capacity will be an added advantage.
• Dynamic and flexible, with ability to work in fast-paced and demanding environment, working with people from all levels.

JOB PURPOSE

• To support the CAMs in the execution of strategies and initiatives for Clients, Marketing Offices and APPCO.
• To monitor and distribute Client collateral and apparel
• To assist and liaise with the Client for any changes in collateral
• To set up, track and report on incentives / competitions / weekly reports
• General administrative duties

KEY ROLES & RESPONSIBILITIES

A. Learn & Develop in the Role of Campaign Administrator:

• Developing an understanding of APPCO and its clients
• Building strong relationships with key stakeholders such as the Marketing Offices Owners & Admins, Clients and internal parties

B. Stock Management:

• Ensuring collaterals are monitored and distributed effectively
• To liaise with the accounts department for timely payments to suppliers
• Maintaining an efficient storage system

C. Trainings & Meetings:

• To manage client training & in-house meeting locations and set up.

D. Weekly Key Tasks:

• To monitor the ID Badges process and update weekly HC reports
• To assist CAMs in any additional duties when required.

EDUCATIONS/QUALIFICATIONS

• Diploma/Bachelor Degree in any field; preferably with 1-2 years’ experience in sales support/customer service.

KNOWLEDGE & SKILLS

• Knowledge in Microsoft Office
• Good command of English
• Good Communication skills
• Good Interpersonal skills
• Detail-Oriented
• Able to work under minimum supervision

ANY OTHER ATTRIBUTES

• Able to work in a dynamic and constantly changing business environment
• Able to travel when required
• Show a very “can-do” attitude

JOB PURPOSE
• To support the CAM in the execution of strategies and initiatives for SalesWorks key clients and sales teams.

KEY ROLES & RESPONSIBILITIES

Planning & Strategy

• As a key liaison, build strong relationships with key clients and Suppliers as well as Internal / External Stakeholders such as Operations and Customer Service departments.
• Develop a strong understanding of SalesWorks protocol to identify gaps with existing campaigns and key actions required.
• Compile and analyse demographic and trend reports of target markets to enhance productivity.
• Review critical numbers with clients, sales managers and CAM.
• Producing effective marketing materials and disseminating clear operational guidelines for all areas of the campaign.

Financial & Compliance Management

• Understanding of the legal and financial environment relevant to the organization to find a win-win situation for all stakeholders.
• Able to understand sales figures and interpret critical numbers and analyse trends.
• Highlight and escalate to the CAM any risk areas identified that could have an adverse effect on the client, company, or sales teams.

Meeting Arrangement

• To coordinate with clients and sales teams for client / product training wen required.
• To assist CAM in organizing knowledge-sharing sessions across the sales network.

Administrative

• Regular reporting to provide feedback to clients and sales teams, including inventory management.
• Daily, weekly, monthly and quarterly reporting on campaigns and critical numbers.
• Review monthly and quarterly priorities and objectives.
• Improve the quality and functionality of reports.
• To assist CAM any ad-hoc duties.

EDUCATION/QUALIFICATIONS

• Diploma/Bachelor Degree in any field; preferably with 3-5 years’ experience in warehousing/logistics/supply chain management, but not essential

KNOWLEDGE & SKILLS

• Proficiency in Microsoft Office
• Good command of English
• Good Communication skills
• Good Interpersonal skills
• Organized and efficient
• Detail-Oriented
• Able to work under minimum supervision

ANY OTHER ATTRIBUTES

• Able to work in a dynamic and constantly changing business environment
• Adaptable to team or individual environments
• Able to take up new projects in a short notice
• Able to travel when required
• Show a very “can-do” attitude

JOB PURPOSE

• Assist with coordinating and securing event sites and territory for sales teams to operate from on a weekly basis and to maintain and acquire new leads.
• Budget management of running events and communicate with respective marketing offices / sales teams.

KEY ROLES & RESPONSIBILITIES

• Dealing with requests, maintaining a full up to date calendar of events and liaising with the Marketing Office needs.
• Collaborate with other departments & clients undertaking collaterals / stock to ensure project delivery.
• Regular database updates and logging event related activities.
• Monitor the event site bookings to ensure proper conduct, weekly client confirmation reports, generate monthly event site budgets for Marketing Office & regular Mystery Shoppers engagement.
• Ensure all relevant documents are compiled & archived for record purposes.
• Work on ad hoc projects when required.

EDUCATIONS/QUALIFICATIONS

• Diploma / Bachelor Degree in any field

KNOWLEDGE & SKILLS

• Knowledge in Microsoft Office
• Good command of English
• Good communications skills
• Good interpersonal skills
• Able to work under minimum supervision

ANY OTHER ATTRIBUTES

• Able to work in a dynamic and constantly changing business environment.
• Able to take up new projects in a short notice.
• Show a very “can-do” attitude.
• Must possess own transport and willing to travel.
• Analytical, meticulous and committed to meeting tight deadlines and objectives.